Sunday, April 27, 2008
Living the call center life
Honestly... I never imagined myself in working in a call center. Erratic sleeping schedule and all that stuff that accompanies the call center environment. After I have exhausted all of the possible jobs I could get with a Biology degree, 10k job post for teaching will not work for me, I have decided to work in CVG. I got hired for the technical support position for an ISP. At first I thought it was easy, stereotyping, but then it's the exact opposite. I mumble and rumble all of the time, can't find the words for the steps that I want the customer to do, not on the conversational level. I find it really hard! People say that I'll get used to it, I just don't know when.
Working in a call center is really hard. I'm not saying this because I work there now but because of all the adaptation that I need to do to be able to survive in that kind of environment. No more slacking off, stricter schedule, and fast analysis. I know that I'll get used to it, just don't know when
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